What will they ask and how should I answer?

You will be asked what your emergency is and the location where you need assistance. You should remain calm, speak clearly and slowly, and say:

  • I need the fire department at 123 Main Street, my house is on fire.
  • I need the police at 123 Main Street, someone’s breaking into my neighbor’s house.
  • I need the emergency squad at 123 Main Street, there is a man having a heart attack.

You should always include the name of the municipality you are in, not your post office.

Show All Answers

1. What is 911?
2. When should I use 911?
3. Can I dial 911 from any phone?
4. Who will answer when I call 911?
5. What will they ask and how should I answer?
6. Can I call a police station directly?
7. Are there things I shouldn't call for?
8. How can we stay informed?
9. Is there anything I should do to make sure emergency personnel can find me?
10. Where can I get more information about 911?